Welcome to our new website! Learn more →

Welcome to our new site!

Posted on May 26, 2021


Multi-device homepage screenshot

Welcome to our future website!

As you can see, this is still a work in progress, however, true to the principles of the U.S. Digital Services Playbook, we’ve launched this test site, so we can build openly, iteratively and collaboratively with our community.

Phases

There are three phases to our official launch:

  • Alpha: Experiment and test new ideas, call for community input.
  • Beta: Incorporate ideas, community input into a more concrete website.
  • Live: Formally launch the new site as the official public website (and keep improving it!)

Done

What’s been done:

  • Ongoing training and empowerment on new web tools
  • Re-organize content into a customer service approach
  • Predictive search
  • Mobile responsive design
  • Get answers app
  • Updated government information
  • Improved public meetings
  • Feature new branding
  • Website encryption
  • ADA compliance
  • Payments
  • Issue reporting
  • Focus group
  • BETA launch
  • LIVE launch

What’s up next:

  • Iterating on feedback
  • Adding more webforms 
  • Continuous improvement 

We want your input

As we build the new website, we want your input — please share your ideas.

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